Last updated: July 2026
These terms govern use of the TextCatch service. By signing up as a business client, you agree to these terms and to the full Service Agreement provided at signup.
TextCatch automatically texts back callers who reach your business line when a call goes unanswered, engages them in a qualifying conversation, and helps schedule or escalate as configured on your account.
$997 activation fee, charged in full at signing, plus $297/month starting once your number is live. No hidden fees.
If TextCatch doesn't recover at least one job's worth of revenue for your business in your first 30 days live, your activation fee is refunded in full.
Month-to-month after activation. Cancel any time, effective at the end of your current billing cycle. No cancellation fee.
Responses to your callers are generated by an AI system configured with your business information. While designed to be accurate, AI responses may occasionally contain errors. Emergency-related messages (gas smell, no heat, fire, and similar) are handled by a separate, fixed safety script — not the AI — that directs the caller to call 911 and alerts you immediately. This feature supports your own emergency response process; it doesn't replace it.
You're responsible for ensuring your use of TextCatch complies with applicable law, including the Telephone Consumer Protection Act (TCPA). TextCatch replies only to callers who've already contacted your business — not unsolicited outbound marketing — but you should consult your own counsel on consent requirements specific to your situation.
TextCatch's total liability under these terms is limited to fees paid in the preceding 3 months, except where a limitation isn't permitted by law.
Book a call with us for any questions about these terms.
These terms were prepared as part of TextCatch's launch process. A professional legal review is recommended before scale.